THIE Update Amid COVID-19

Dear THIE Subscribers,

THIE is taking precautionary measures to ensure the well-being of our staff while ensuring that we can continue to operate with full capabilities.
We have telecommuting procedures in place for THIE staff to begin working from home tomorrow, March 17, until at least April 1.

The transition to remote work, will in no way limit our ability to serve our THIE subscribers.

THIE is among those briefed by THA and NAMIC on a daily basis—keeping us up-to-date on the current situation. These associations are in contact with regulators and will remain actively involved
as federal and state governments take further steps in response to the pandemic.

This decision is made with a focus on limiting transmission and knowing that even those who aren’t experiencing symptoms may infect others.
As insurers, we know the best time to reduce losses is before they happen, and the more we keep that in mind the sooner we will be able to get back to our normal day-to-day.

If you have questions or concerns, please feel free to contact any of our THIE management team:
VP of Claims, Ida Murguia 512/483-5516
Claims Manager, Dolores Amador 512/483-5550
VP of Underwriting, Liz Jennings 512/517-8980
Senior Risk Management Advisor, Angie Merrell 512/483-5505
Accounting Manager, Janet Hernandez 512/483-5530

Sincerely,
Tess Frazier
President & CEO

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