Insurance Services that Exceed Expectations

With THIE’s risk management services, you benefit from:

Customer Service

On-site, telephone, and virtual consultations from our exceptionally experienced risk management team. We will identify potential problems and recommend remedial action before claims occur. THIE also offers risk management presentations and free online CME credits in partnership with Med-IQ.


On-site surveys are provided by our risk managers to help identify risks.


Research and data analysis to track trends and apply best practices.


Customized educational in-service programs tailored to your facility’s needs.


Sample policies, procedures, forms.


An online library of articles, Web links, and research available 24/7


Hot Topics Forums to keep you informed of current legal cases, laws, and risk management issues.

THIE’S risk management team helps subscribers identify andmanage risk, as well as develop policies and procedures thatreflect best practices. This service is free to THIE Subscribers.

For subscribers, login to access a library of case studies or the resources section for relevant laws and regulations, plus sample policies, procedures and forms, and related links from across the internet.

THIE is excited to announce its partnership with MedIQ.
This collaboration provides CME, Risk Management & Clinical Education for our Insured Physicians.

Risk and Patient Safety Course Topics:

  • Addiction and Pain Management
  • Behavioral Health
  • Burnout/Self-Care
  • Communication Interdisciplinary
  • Communication: Provider-Patient
  • Compliance
  • Consultation and Referral
  • Culture of Accountability
  • Cultural Respect
  • Diagnostic Error/Failure to Diagnose
  • Documentation
  • Electronic Medical Record
  • End-of-Life Issues
  • Informed Consent
  • Medication Monitoring
  • Practice Management
  • Opioid Prescription, Management, Addiction
  • OR Safety
  • Post-Event Response
  • Professional Ethics/Provider Behaviroal
  • Reducing Readmissions
  • Sepsis Management
  • Stroke Management
  • Supervision
  • Telemedicine
  • Test Result Management

Nocona General Hospital

“Angie came to our hospital to perform staff HIPAA training. Angie is very personable while maintaining utmost professionalism while interacting with staff and very open with their questions. She provided us with a 1,000 to 5,000 foot level of comprehension as opposed to the 30,000-foot level we have received in the past. That being said, her presentation was very much on point. Since then, I have had very positive feedback from staff and am seeing a higher level of conscientious approach to maintaining patient privacy. Thank you for allowing us to benefit from Angie’s knowledge and education.”

Need Risk Management Help?

Call on THIE’s Experts.

Angie Merrell

Angie Merrell

Senior Risk Management Advisor

Cecil Conner

Cecil Conner

Risk Management Advisor

Patrick Shea

Patrick Shea

Risk Management Coordinator

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