Filing a Claim with THIE

At THIE, we know that every claim is unique. The THIE claims management team takes a proactive approach to researching and processing your claim and keeps you informed every step of the way. You can be confident that when claims arise, THIE’s professional claims managers will process them thoroughly, objectively, and expeditiously.

The THIE Way:

  • Personalized Service: You will work with our tenured staff, who understand the nuances of the healthcare industry. Our team will be there for you every step of the way, ensuring a smooth and responsive claims process.
  • Long-Term Relationships: We believe in building lasting relationships. As claims are filed, you will continue to work with familiar faces who know your organization and its needs.
  • Dedicated Support: Our customers get to know our staff as much as our staff get to know our customers. This mutual familiarity enhances our ability to provide you with tailored support and efficient service.
Additionally, THIE utilizes the IMO-Med Select Network to Process Claims.
  • Claims processed through the IMO Med-Select Network got employees back to work 25.6 days faster than anticipated.
  • THIE subscribers joining the IMO Med-Select Network receive a 5% annual discount on their workers’ comp premium.

Angela Gette, Esq. | VP Claims
[email protected] | 512.483.5516

Dolores Amador | Claims Manager
[email protected] | 512.483.5550

Our Claims team has a combined 116 years of experience, and four of our team members have each dedicated over 20 years to THIE.

Navigating the Claims Process, A Step-by-Step Guide

IMO Med- Select Network

Workers' Compensation Claims

Reporting workers’ compensation claims quickly and initiating an early return-to-work plan can help keep your workers’ compensation premiums from rising.

The most commonly used Workers’ Compensation claims forms are listed below. Additional forms can be found at http://www.tdi.texas.gov/forms/form20all.html

Employer’s First Report of Injury or Illness
http://www.tdi.texas.gov/forms/dwc/dwc001rpt.pdf

Employer’s Wage Statement
http://www.tdi.texas.gov/forms/dwc/dwc003wage.pdf

Supplemental Report of Injury
http://www.tdi.texas.gov/forms/dwc/dwc6.pdf

Description of Injured Employee’s Employment
http://www.tdi.texas.gov/forms/dwc/074desc.pdf

General and Professional Liability Claims

If you are served with a formal claim or legal documents, call THIE immediately at 800/792-0060, ext. 550 and forward copies of any related materials. You may fax the documents to 512/451-5017 or email to [email protected].

Auto Claims

In case of an auto claim, contact THIE at 800/792-0060, ext. 550 or your agent, if applicable, as soon as possible. You may fax information to 512/451-5017 or email [email protected].

The More You Know

17,314

The number of employees THIE insures annually through workers’ compensation coverage.

65%

Reduction in workers’ compensation claims by one Texas hospital that implemented THIE’s Risk Management Services.

The More You Know

$9 Million +

Subscriber surplus refunds have been distributed back to THIE subscribers since 2011.

1975

Founded in 1975 to provide professional liability coverage to hospitals in Texas

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